Help & docs
Answers, fast.
Common questions about getting started, integrating, and running Cygy AI — answered in plain words. Can’t find what you need? Our team replies within one business day.
Frequently asked
The questions everyone asks first.
How fast can we go live?
On the managed cloud, most teams connect within days. Dedicated instances typically take a few weeks; fully private installations are scoped case by case.
Do we need to replace our current tools?
No. Cygy AI works alongside your existing systems through the API and webhooks — most customers start by adding our intelligence to the tools they already run.
Where does our data live?
Wherever your rules require. The managed cloud keeps each customer’s data fully isolated; dedicated and fully private deployments give you complete control over residency.
Which blockchains are covered?
More than 40 networks, including all major chains, with cross-chain tracing across bridges and swaps. Coverage grows continuously.
Can alerts feed our case management system?
Yes — webhooks push alerts and case files into your existing systems the moment they fire, and the API lets you pull anything on demand.
How is pricing structured?
Pricing scales with your deployment model and volumes. Tell us about your team at hello@cygy.ai and we’ll give you a clear, simple quote.
Get started
See every lane. Stop every move.
Tell us what your team is up against. In 30 minutes, we’ll show you how Cygy AI connects a dark web leak, a bank transfer, and a crypto wallet into one case — live.