Privacy Policy.

This policy explains how Sha Intelligence (“Sha”, “we”, “us”), the company behind Cygy AI, collects and uses information when you visit our website or use our services. We have written it in plain language on purpose.

Who we are

Sha Intelligence is registered in England and Wales (Company No. 17243148), with its registered office at 19036, 182–184 High Street North, East Ham, London E6 2JA, United Kingdom. For anything in this policy, contact privacy@cygy.ai.

What we collect

• Information you give us — such as your name, organization, and email when you request a demo or contact us.
• Information collected automatically — such as basic usage data when you visit this website.
• Customer service data — information our customers submit to the Cygy AI platform under their agreements with us.

How we use it

• To respond to your enquiries and provide our services.
• To operate, secure, and improve the Cygy AI platform.
• To meet our legal obligations under UK law and the laws of the markets where we operate.

What we never do

• We never sell your personal information.
• We never use customer platform data to train models for other customers.
• We never share data except as needed to provide the service, comply with the law, or with your consent.

How long we keep it

We keep personal information only as long as needed for the purposes above, or as required by law. Customer platform data is governed by each customer’s agreement.

Your rights

Under UK data protection law you can ask to access, correct, or delete your personal information, and to object to or restrict certain uses. Write to privacy@cygy.ai and we will respond within the legally required time.

Changes

If we change this policy, we will update the date above and, for significant changes, tell you directly where we can.